Design & Culture
training
Experience Design for ANZ Urban Mobility
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Programme
24 Jun.
25 Jun.
26 Jun.
24 June
from 09:00
to 09:10
Welcome, Course Aims, Participants’ Introductions & Expectations
10'
from 09:10
to 10:40
Session 1 – Designing spaces for real-world Passenger Experience needs
90'
from 10:50
to 12:20
Session 2 – Journey Experience for People: Diversity, Inclusion and Multi-Sensory Design
90'
from 13:20
to 14:20
Session 3 – Case Study: People-oriented Facility Design
60'
from 14:20
to 15:20
Session 4 – Case Study: Designing for the real-life needs of a City
60'
from 15:30
to 16:30
Session 5 – Case Study: Shared Mobility ‘Micro-Hub’ Design
60'
from 16:30
to 17:15
Recap of Day 1 Sessions and Interactive Discussion with Trainers
45'
25 June
from 09:00
to 10:30
Session 6 – ‘Getting it on the Map’ – the necessity and the art of good Journey Information Design
90'
from 10:40
to 12:00
Session 7 – Expert Panel Session: Making PT ‘attractive’ through taking a multi-disciplinary approach to Facility and Service Design
80'
from 13:00
to 14:30
Session 8a – In-the-Field Exercise: Experience and Observation
90'
from 14:30
to 15:15
Session 8b – In-the-Field Exercise: Results Reporting
45'
from 15:30
to 17:00
Session 9 – Travel Experience for People: Participatory Processes, Evaluating Designs, Applying Results
90'
26 June
from 09:00
to 10:30
Session 10 – The ‘Art’ of Digital Travel Information: Visual & Audio
90'
from 10:45
to 12:30
Session 11a – Tackling a Real-World Urban Hub & Journey Design ‘Challenge’
105'
from 13:30
to 15:00
Session 11b – Tackling a Real-World Urban Hub & Journey Design ‘Challenge’ continued
90'
from 15:15
to 17:00
Session 12 – Urban Hub & Journey Design ‘Challenge’ Group Presentations to the ‘Stakeholder and Expert Panel’ and Evaluation of Solution Results
105'
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