© Okan Yikmis
training
Emergency Preparedness and Crisis Management
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Programme
4 Jul.
5 Jul.
6 Jul.
4 July
from 09:00
to 09:45
Welcome & Introduction to the course
45'
from 09:45
to 11:00
Session 1: Security Concept, Challenges and Responsibilities
75'
from 11:00
to 12:30
Session 2: Security Concept and Crisis Management Organisation at Wiener Linien
90'
from 12:30
to 13:30
Lunch Break
60'
from 13:30
to 14:30
Session 3: Security and Customer Service, the Role of Staff
60'
from 14:30
to 15:30
Session 4: Crisis Management – Case Studies
60'
from 15:30
to 16:00
Break
30'
from 16:00
to 17:00
Session 5: Climate Change and Public Transport Resilience
60'
from 17:00
to 17:33
End of Day 1
33'
from 18:00
to 20:00
Networking Dinner Hosted by Metro Istanbul
120'
5 July
from 09:00
to 10:00
Session 6: Risk assessment
60'
from 10:00
to 10:30
Break
30'
from 10:30
to 12:30
Session 7: Risk Assessment - Workshop
120'
from 12:30
to 13:30
Lunch Break
60'
from 13:30
to 15:00
Session 8: Crowd Management in Large Events
90'
from 15:00
to 15:30
Break
30'
from 15:30
to 16:00
Session 9: Crisis Communication
30'
from 16:00
to 16:30
Session 10: Managing a Crisis Cell Meeting
30'
from 16:30
to 17:33
End of Day 2
63'
6 July
from 09:00
to 11:00
Session 11: Incident Response: Table-top exercise (included break)
120'
from 11:00
to 12:30
Session 12: Case Studies from Metro Istanbul
90'
from 12:30
to 13:00
Wrap-Up, Evalutation, Certificates
30'
from 13:00
to 13:45
Lunch Break
45'
from 13:45
to 17:30
Technical Visit, Hosted by Metro Istanbul
225'
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