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Trainings
training

Diploma Programme for Managers in Public Transport (3 Modules) 2025-2026

Where
Helsinki | Santiago | Dubai
When
22 > 24 Sep. 2025
Organiser
Organiser Logo

Programme

22 Sep.
23 Sep.
24 Sep.
24 Nov.
25 Nov.
26 Nov.
27 Nov.
14 Apr.
15 Apr.
16 Apr.
22 September
from 09:00
to 09:45
Module 1: Policy, Planning, Regulating and Funding - Welcome & Introduction to Diploma Programme by HSL & UITP / Expectation Analysis
45'
from 09:45
to 11:00
Setting the scene: mobility trends and impact on public transport
Session 1
75'
from 11:00
to 11:30
Coffee Break
30'
from 11:30
to 13:00
Integrated policies to achieve sustainable urban mobility
Session 2
90'
from 13:00
to 14:00
Lunch
60'
from 14:00
to 15:30
Funding and financing of public transport
Session 3
90'
from 15:30
to 16:00
Coffee break
30'
from 16:00
to 17:30
Regulatory frameworks and relations between operators and authorities
Session 4
90'
from 18:30
to 21:30
Welcome Dinner kindly offered by the local host
180'
23 September
from 09:00
to 10:30
Planning of public transport
Session 5
90'
from 10:30
to 11:00
Coffee break
30'
from 11:00
to 12:30
Fundamentals of Contract Management in Public Transport
Session 6
90'
from 12:30
to 13:30
Lunch
60'
from 13:30
to 14:00
City Presentation by Participant
30'
from 14:00
to 15:00
Workshops : Urban Mobility Lab I
60'
from 15:00
to 15:30
Coffee break
30'
from 15:30
to 17:30
Workshops : Urban Mobility Lab I (continued)
120'
24 September
from 09:00
to 16:00
Technical Visit & Presentations by local host
420'
24 November
from 09:00
to 09:30
Module 2: Public Transport Modes & Modal Choice - Welcome & Introduction to Diploma Programme by Metro de Santiago & UITP / Expectation Analysis
30'
from 09:30
to 11:00
Public transport modes and the modal choice
Session 1
90'
from 11:00
to 11:30
Coffee Break
30'
from 11:00
to 13:00
Bus Systems Overview & Innovations
Session 2
120'
from 13:00
to 14:00
Lunch
60'
from 14:00
to 15:30
Rail Systems Overview & Innovations
Session 3
90'
from 15:30
to 16:00
Coffee Break
30'
from 16:00
to 17:30
Planning of Public Transport Operations
Session 4
90'
from 18:30
to 21:30
Welcome Dinner kindly offered by the local host
180'
25 November
from 09:00
to 10:30
Combined Mobility: Public transport in synergy with shared mobility services
Session 5
90'
from 10:30
to 11:00
Coffee break
30'
from 11:00
to 12:30
Demand Responsive Transport-DRT
Session 6
90'
from 12:30
to 13:30
Lunch
60'
from 13:30
to 15:00
Power of Data and Impact on Public Transport
Session 7
90'
from 15:00
to 15:30
Coffee break
30'
from 15:30
to 17:30
Workshop: Combined Mobility
120'
26 November
from 09:00
to 10:30
Execution of Public Transport Operations
Session 8
90'
from 10:30
to 11:00
Coffee Break
30'
from 11:00
to 12:30
Service Quality Management in Public Transport
Session 9
90'
from 12:30
to 13:30
Lunch
60'
from 13:30
to 15:00
Efficiency and Productivity of Public Transport– KPIs
Session 10
90'
from 15:00
to 17:00
Workshop: Urban Mobility Lab II (including coffee break)
120'
27 November
from 09:00
to 16:00
Technical Visit & Presentations by local host
420'
14 April
from 09:00
to 09:30
Module 3: Customer-oriented Management - Welcome & Introduction to Diploma Programme by RTA UITP / Expectation Analysis
30'
from 09:30
to 11:00
Human Resources Management
Session 1
90'
from 11:00
to 11:30
Coffee break
30'
from 11:30
to 13:00
Business Strategies and Management
Session 2
90'
from 13:00
to 14:00
Lunch
60'
from 14:00
to 15:30
Workshop on Strategy Management
90'
from 15:30
to 16:00
Coffee break
30'
from 16:00
to 17:30
Electronic ticketing: solutions, technologies & usage
Session 3
90'
15 April
from 09:00
to 10:30
Innovative travel information systems
Session 4
90'
from 10:30
to 11:00
Coffee break
30'
from 11:00
to 00:30
Security in Public Transport
Session 5
630'
from 12:30
to 13:30
Lunch
60'
from 13:30
to 15:00
Marketing and communication
Session 6
90'
from 15:00
to 15:30
Coffee break
30'
from 15:30
to 17:00
Workshop: Urban Mobility Lab III
90'
from 17:00
to 17:30
Wrap Up & Closing
30'
16 April
from 09:00
to 17:00
Technical Visit & Presentations by local host
480'
Join the 2025 Edition of Diploma Programme!
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