Ticketing and Fare Management

UITP Academy, in partnership with its Regional Training Centre TechnologieRegion Karlsruhe, is launching an in-person training programme on Ticketing and Fare Management between 9-11 September 2025. The course will be 3 days including 7 sessions, and international case studies.

Ticketing is the key for public transport operators or authorities to collect fares from the passengers. Nowadays, the increasing use of technology supports the need for various fare types, payment method transforming from classic paper tickets to contactless cards and smart phones, while opening endless opportunities for data collection and analysis. The challenge starts with trying to understand closed-loop vs open-loop, card-centric vs system-centric, prepaid vs post-paid, account-based ticketing, open payment, SIM-centric mobile ticketing, Secure Element, HCE, interoperability, multiservice, beacons, NFC, QR code and so on.

➜ Registration fees

➜ Full training programme

➜ Practical information

With the aim of improving operational efficiency and adapting to new challenges on fare management and ticketing, the course aims to:

• Understand, analyse and discuss available ticketing systems and fare management trends.
• Provide a worldwide overview of practices and solutions in ticketing.
• Lay the basis of tariff structures, pricing and fare policy, essential to the design of a ticketing solution.
• Detail the different technologies and solutions on the market.
• Discuss the opportunities created by account-based and mobile ticketing and gain insights from real-world implementations.
• Discover how to successfully set-up and launch open-loop payment for cities.

• Staff from public transport operators or authorities responsible for the ticketing systems.
• Staff from industry worldwide who are involved in the market uptake in this area: ITS companies, app-developers, software compilers.
• Professionals from operations, engineering, finance departments.
• Professionals interested in obtaining a wider and international perspective on ticketing and fare management and eager to learn more from best practice worldwide.

• Get inspired by trainers, understand the main aspects of ticketing and fare management systems.
• Participate in interactive plenary sessions with an introduction by course leaders, presentation by trainers, and open discussions with participants.
• Challenge your practical knowledge of ticketing and fare management.
• Address the topic from an international perspective, enriched by different cultural approaches and points of view.
• Participate in practical exercises and case studies.
• Benefit from a unique exchange of knowledge and experience between professionals.
• Exchange experiences and discuss key topics during workshops in smaller groups.

UITP Training Programmes and all related processes are certified for ISO 21001: 2018 – the standard for Educational organisations – Management systems for educational organisations.

All UITP trainers are top level transport and mobility professionals with extensive experience in public transport and operations from different regions of the world. In addition, UITP invites guest speakers to illustrate specific solutions, practices and case studies.