Human Resources and Competence Management

UITP Academy is launching an in-person training programme together with our Regional Training Centre, Metro Istanbul on Human Resources and Competence Management in Public Transport on 17 to 21 February 2025. The course will take place in Istanbul, Turkey.

Only a satisfied employee can make a satisfied customer. That age-old conviction rings true in the business of public transport too. Indeed. a motivating company culture in which staff feel empowered, respected, and valued, is essential to sustaining any business.

Creating an employer brand that recognises Corporate Social Responsibility is a big part of this but implementing strong internal policies for a diverse and well-included staff is equally important. Given this, internal policies should set a capacity-building framework that allows businesses to obtain, improve, and retain the necessary knowledge and resources, while at the same time, enabling worker performance and engagement. To be engaged, employees must have proper working conditions, including a respectful work-life balance.

Welcome to the Human Resource & Competence Management in Public Transport training programme, designed to equip professionals with strategic HR skills essential for success in the dynamic public transportation sector. This comprehensive programme focuses on strategic management, aligning mission, vision, and goals with effective leadership strategies to empower and motivate teams. It also includes competence management to identify and bridge skill gaps, ensuring a skilled workforce aligned with organisational goals. Career planning and management are emphasised, creating tailored development plans to foster professional growth and organisational resilience.

The programme also covers training and upskilling initiatives, with a focus on enhancing technical proficiency and soft skills through targeted programmes that promote continuous learning and adaptation to industry advancements. Participants will learn to set clear, measurable objectives aligned with company strategy and implement robust monitoring and feedback mechanisms to drive performance and development. Additionally, they will gain insights into conducting comprehensive 360-degree evaluations and feedback processes, fostering a culture of continuous improvement and personal growth among team members.

Effective motivation systems aligned with company goals are explored, ensuring high morale and sustained performance in public transportation teams. The programme also emphasises involving employees in decision-making processes and managing suggestion systems to drive innovation and operational excellence.

Join us to master Human Resource & Competence Management in Public Transport, where strategic HR practices drive organisational success and employee satisfaction.

– Registration details

– Full training programme

– Practical information

• Expand your strategic management skills tailored to the public transportation sector. Align organisational goals with effective leadership strategies and foster a culture of empowerment and motivation.
• Master the proficiency to identify, map, and bridge competency gaps within public transportation roles. Build a skilled workforce that meets industry demands and enhances organisational efficiency.
• Equip yourself with tools to create comprehensive career development plans. Align individual growth with organizational objectives to foster retention and resilience.
• Design and implement targeted training programmes. Enhance technical proficiency and soft skills among public transportation professionals. Promote continuous learning and adaptation to industry advancements.
• Establish clear, measurable objectives aligned with company strategy. Implement robust monitoring, feedback, and evaluation systems. Drive individual and team performance improvements within the public transportation context.

• Public Transport Professionals: Targeting professionals in public transport authorities and operators who manage and lead teams within the transportation sector, aiming to enhance operational efficiency and employee engagement.
• HR and Talent Management Specialists: Professionals specialising in human resources and talent management, seeking to deepen their expertise in the unique challenges and strategies relevant to the public transportation industry.
• Career Development Practitioners: Individuals involved in career planning and management, interested in creating tailored development plans that align individual growth with organizational goals, promoting retention and professional advancement.
• Training and Development Managers: Professionals responsible for designing and implementing training programs, focusing on enhancing technical skills and soft competencies among public transportation workforce, ensuring readiness for industry advancements.
• Strategic Leaders and Executives: Leaders and decision-makers within public transportation organisations, aiming to strengthen strategic HR practices that drive organisational success, employee satisfaction, and operational excellence.

A good level of English is a compulsory requirement to attend the training.

• Participate in interactive sessions which includes an introduction by course leaders and open discussions with participants.
• The training will be made of 9 sessions (60-90 minutes each), case studies, a hands-on session and a technical tour and city tour with public transport.
• Exchange your current practices and experience with your peers.
• Each theme will be approached as followed:
  • Basic principles and conceptual approach
  • State of the art development and innovations
  • Good practices examples
  • Interactive exchange between participants and experts

Our HR and Competence Training Programme features renowned trainers who are distinguished HR and transportation professionals with extensive experience in public transport operations globally. These experts bring diverse perspectives and practical insights into workforce management and competency development within the transportation sector. Additionally, we host guest speakers who share specific solutions, best practices, and case studies, enriching the learning experience with real-world applications.

Join us in delving into the intricacies of HR management and competence development tailored to the transportation industry. Explore the convergence of theory and practice and prepare to navigate through the realms of opportunity and innovation in public transportation HR and competence strategies.