Hero picture
Report
publication

Ride-hailing in MENA

  • MENA
  • Customer service excellence
  • Data
  • Employment
  • Fare
  • MaaS
  • New mobility
  • On-demand
  • Performance management
  • Regulations
  • Urban mobility
  • Urban transport policy

What is the report about?

The report explores the state of ride-hailing provided by Transport Network Companies (TNCs) in the Middle East and North Africa (MENA). It provides a mapping of TNCs currently operating in the region together with brief descriptions of their services. In-depth analysis of 15 country case-studies  examine the regulatory framework and contracting models most prominent in the region while highlighting best practices based on comparative analysis.

What does the report cover?

Ride-hailing services were mapped in 15 MENA countries across the Gulf, Mashreq and Maghreb areas, as well as the laws, regulations and/or rules governing e-hailing services in these counties.

The regulatory setting as well as the main contracting models are analyzed using the regulatory comparative framework developed for this report.

The report then highlights best practices related to the development or updating of e-hailing regulations.

How can you use the report?

The report provides information on the state-of-practice of ride-hailing for public transport authorities and TNCs currently operating in or planning to enter the MENA market. Researchers and academics will also find this information useful. Although the case-studies were conducted in the MENA region, the relevance of the findings should apply internationally.

How can you get the report?

This website uses cookies

This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

Cookies page
  • Essentials Essentials

    Those cookies are essentials to the functioning of the site and cannot be disabled in our systems. They are generally set as a response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or be notified of these cookies, but some parts of the website may be affected. These cookies do not store any personally identifying information.

    cloudflare

    Cloudflare uses various cookies to maximize network resources, manage traffic, and protect our customers’ sites from malicious traffic.

    epic-cookie-prefs

    Cookie that remembers the user’s cookie settings preferences. It allows to avoid asking the user about their preferences each time they visit the website.

  • Performance

    This Google Analytics cookie is used to persist session state. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic anonymously.

    _ga

    This Google Analytics cookie is created when you first visit our site. It contains the version of Google Analytics, a randomly generated ID and a datetime group of your first visit. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic anonymously.

    _ga_(STREAM ID)

    This Google Analytics cookie is used to persist session state. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic anonymously.

This website uses cookies

We use cookies and similar techonologies to adjust your preferences, analyze traffic and measure the effectiveness of campaigns. You consent to the use of our cookies by continuing to browse this website.