The public transport operators represented by UITP are convinced that well-trained staff and
customer-focused operations are essential to providing the kind of quality of service needed for
public transport systems to offer a reliable and attractive mobility choice.
UITP therefore welcomes the proposal of the EU Commission and in particular:
Nevertheless, it is crucial for the sector to allow the training centres flexible handling of the subjects. In addition, a specific content retake of training modules should be possible.