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© Andrea Piacquadio
Report
publication

Demystifying ticketing and payment in public transport

  • Global
  • Artificial intelligence
  • Fare
  • Integrated mobility
  • Mobile applications
  • Passenger
  • Revenue management
Introduction

Clarifying the landscape of ticketing and looking ahead to emerging trends

Ticketing and payment systems are key elements of a public transport system. Technological advancements have helped systems evolve dramatically over recent decades. However, this have gotten a little complicated for public transport operators and authorities.

Twenty years ago, it was just a matter of choosing the tariff scheme, the technology to design the system depending on passenger flows, and the supplier. Nowadays, the challenge starts with trying to understand about closed-loop vs open-loop, card-centric vs system-centric, pre-paid vs, post-paid, account-based ticketing, open payment, SIM-centric mobile ticketing, Secure Element, HCE, interoperability, multi-service, beacons, NFC, QR codes, and so on…

The objective of this report is to demystify these concepts by:

  • Clarifying the current landscape of ticketing and payment in public transport
  • Detailing the different technologies and solutions on the market
  • Looking ahead to relevant emerging trends in the mobility sector

Download the Report

Download the Report (Spanish)

“Ticketing is the gateway to mobility and the freedom for all to move about.”

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