A Business Model Toolkit for the Paratransit Sector

Paratransit is a business, but it’s also an essential service. And the Global South’s mobility needs are only growing. That makes paratransit a key partner in transforming mobility to be safer, cleaner, and more reliable.

But transforming paratransit requires an understanding of its functioning and structure. Of course, how paratransit operates varies greatly depending on where you look. Enter A Business Model Toolkit for the Paratransit Sector.

This Knowledge Brief offers a toolkit to help analyse the business-oriented nature of the industry. The toolkit can be used by all involved stakeholders and takes a holistic view of the sector. To be sure, it is only by better understanding paratransit that we can better strengthen and transform it.

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• The business model canvas
  • Application to the public transport sector
• A business model framework for the paratransit sector
  • The dynamics of paratransit
  • The proposed framework
• Case studies
• Analysing the paratransit sector: Beyond business characteristics
  • PESTEL analysis: Introduction
  • PESTEL analysis: Application to the paratransit sector

Get the toolkit